Multi-Tenant Fleet SaaS
LiveA white-label, multi-tenant SaaS that runs an electric two-wheeler rental business end to end. Built and battle-tested inside a real operator (VGR Rentals, Puducherry), with tenant isolation enforced at the data-access layer, a vendor-agnostic telematics port, AI driving intelligence and zero-commission UPI-QR payments.
Product surfaces
Handover pipeline
Role architecture
Tenant isolation
Overview
FleetOS is a white-label, multi-tenant SaaS that runs an electric two-wheeler rental business end to end — gated handovers, live GPS, delivery riders, risk recovery, AI intelligence and automated billing. Built and battle-tested inside a real operator (VGR Rentals, Puducherry). Tenant isolation is enforced at the data-access layer, so an operator can never read or write another operator's data even if a route is misused.
Roles served
Stack at a glance
16 Features · Full Case Study
Marketing & Growth
01A dark command-center landing page that converts rental-business operators with a credibility-first hero, a live operations console animation, customer-zero proof metrics and transparent pricing.
Problem solved
Fleet operators distrust generic SaaS. FleetOS leads with 'built and run inside a real rental business' to earn trust fast and drive demo bookings.
Business value
A top-of-funnel conversion engine that positions FleetOS as operator-built infrastructure and routes qualified leads to a demo.
Marketing & Growth
02A conversation-first sales-discovery tool with bilingual (Tamil/English) prompts and chip-driven flows that reveal follow-up sections conditionally.
Problem solved
Field sales notes are messy and inconsistent. This standardises discovery, qualifies leads and feeds an aggregate insights board — without agent logins.
Business value
Turns every sales conversation into structured, comparable market intelligence and a qualified lead pipeline.
Marketing & Growth
03Aggregate demand signals from every discovery call in one board — KPIs, pricing averages and demand charts across all captured operator conversations.
Problem solved
Raw call notes don't reveal patterns. This aggregates need for FleetOS/GPS/website/EV-leasing, fleet sizes, pain points and appetite into decision-ready charts.
Business value
Data-driven go-to-market — validates pricing and feature demand before building, and ranks leads by heat.
Core Operations
04A single live view of every vehicle: location, heading, speed, battery, ignition, geofence status and trip trails — plus proactive idle, out-of-zone, stale-GPS and speeding alerts.
Problem solved
Operators fly blind between rentals. The Live Board turns raw telematics into an at-a-glance command center.
Business value
Fewer lost/idle vehicles, faster response to breaches, and confidence that assets are where they should be.
Core Operations
05The operator's vehicle master: add, edit and manage every bike including color, insurance, service dates, battery/charger numbers and condition photos.
Problem solved
Deposits and maintenance depend on accurate vehicle data. Fleet Manager centralises it and logs battery/charger swaps with mandatory reasons.
Business value
Accurate deposits, auditable asset condition, and a clean maintenance trail that reduces disputes.
Core Operations
06A guided, gated handover flow — Booking → KYC → Agreement & deposit → Handover — refusing activation until all nine non-negotiable gates pass.
Problem solved
Skipped checks cause fraud and losses. The pipeline enforces KYC, guarantor, verified address, deposit-held, advance-collected, GPS-paired and more before a bike leaves.
Business value
Dramatically lower default/fraud risk with a provable, auditable handover that can't be short-cut.
Core Operations
07Read-only intelligence: utilisation, daily trips derived from telemetry, revenue, and per-customer behaviour profiles.
Problem solved
Operators lack visibility into who uses what, how far, and how cleanly. Analytics derives trips from raw pings and builds customer profiles.
Business value
Data to price better, spot heavy/abusive usage, reward clean customers and plan fleet expansion.
Risk, Recovery & Service
08A 6-rung escalation ladder for overdue rentals, with stationary-only remote immobilisation where hardware supports it, and a per-tenant blocklist.
Problem solved
Recovering overdue vehicles is chaotic and risky. This structures escalation, arms disable only when a bike is parked, and degrades safely to notice-only.
Business value
Faster, safer recovery of overdue assets with a legally-cautious, hardware-honest immobilisation policy.
Risk, Recovery & Service
09Track work orders across Open / In-progress / Completed, auto-scheduling service from telemetry (km interval crossed or deep-discharge battery event).
Problem solved
Manual maintenance tracking misses due services and battery abuse. Telemetry auto-opens work orders and pulls the vehicle off the line until closed.
Business value
Fewer breakdowns and battery failures via proactive, telemetry-driven servicing.
Risk, Recovery & Service
10A focused, distraction-free surface showing mechanics only their assigned work orders with start/complete close-out.
Problem solved
Mechanics don't need the full operator console. This scopes them to their own work orders and prevents cross-access.
Business value
Faster turnaround and airtight accountability on who serviced what.
Booking Channels
11A manual UPI-QR confirm queue: the counter verifies that money landed, then runs a light-KYC handover to activate the vehicle.
Problem solved
Tourists want instant self-booking but operators must still verify payment and identity. This two-step manual confirm keeps zero commission while staying safe.
Business value
Captures walk-up/tourist demand with instant self-booking while the operator keeps payment control and pays no gateway fees.
Booking Channels
12A no-account, per-operator booking flow where tourists browse available bikes, complete light KYC, reserve, pay by UPI QR and get a login to track their booking.
Problem solved
Operators lose walk-up bookings without an online channel. This gives each operator a branded public page with atomic vehicle locking and self-service payment.
Business value
A branded online booking channel per operator that converts tourists directly, with the operator retaining payment control.
Booking Channels
13Onboard and manage gig delivery riders on multi-tier plans, with KYC, a long-term deposit, handover/return condition capture and idle-day penalties.
Problem solved
Delivery riders are a different customer than tourists — long-term, gig-platform based. This vertical handles their onboarding, plans and daily accountability.
Business value
Opens a recurring B2B2C revenue line — gig riders on weekly/monthly plans with structured accountability.
Booking Channels
14Self-service portal for delivery riders to log in (phone + password), view their assignment and complete the daily check-in from their phone.
Problem solved
Riders need a simple mobile surface to stay compliant with daily check-ins without visiting the counter.
Business value
Higher check-in compliance and less counter friction for the delivery vertical.
Commercial & Platform
15Self-service subscription view — plan, usage/overage, monthly total and invoice history — with UPI-QR pay and a two-step 'I've paid' confirm.
Problem solved
Operators need transparency on what they owe Graphikpro. This shows usage-based billing and a zero-commission manual payment path.
Business value
Transparent, self-service platform billing that keeps collection manual and commission-free.
Commercial & Platform
16The Graphikpro platform cockpit: provision new operators in minutes, toggle feature entitlements, and run subscriptions, invoices, dunning and auto-invoicing.
Problem solved
Running a multi-tenant SaaS needs a control plane. This handles sales-to-live provisioning and the full commercial layer (MRR, overage, suspension).
Business value
The revenue engine — provisions customers fast, bills usage automatically, and enforces payment with safe dunning.
Commercial & Platform
17One place to configure branding & theme, FleetTrack GPS credentials, hub locations, geofence, payment methods, live-board options and real-time push.
Problem solved
Operators must self-serve configuration without redeploys. Settings covers white-label branding, per-tenant GPS switching and push diagnostics.
Business value
True self-service white-labeling and telematics config — operators go live and switch GPS accounts without engineering.
Commercial & Platform
18Two-tier JWT sign-in that authenticates against tenant-aware tokens and routes each role to its home: operators → /app, super-admin → /admin, mechanic → /mechanic.
Problem solved
A multi-tenant, multi-role platform needs secure, role-correct entry with tenant context baked into every token.
Business value
Secure, isolation-safe access control — the foundation that makes multi-tenancy trustworthy.
We design and build operational software end to end — from discovery to deployment and optimization.